Medicat Education and Training
First Step
Most of the materials on this page require access to the Medicat Help Center.
Medicat’s new Help Center is a fully searchable knowledge base and growing self-service resource library to support your product knowledge and success as a Medicat client. In addition, it contains an interactive community forum, as well as support ticket management
The setup instructions for access can be downloaded from HERE.
Once a Medicat Help Center access account has been setup, it is recommended to go to https://medicat.zendesk.com and log in first, then return to this page and select the link you wish to view.
Dr. First/Rcopia/e-Prescribing
Rcopia Training Page - Contains the following videos:
- Adding Allergies
- Inactivating Allergies
- Adding Current Medications
- Discontinuing a Medication
- Prescribing a Medication
More information
- User Guides: https://medicat.zendesk.com/hc/en-us/sections/360007174034-User-Guides
- Short Video Trainings: https://medicat.zendesk.com/hc/en-us/sections/360004832273-Video-Training
- Workflow Tips and Tricks: https://medicat.zendesk.com/hc/en-us/sections/360008942034-Workflow-Tips-Tricks
EHR
Basic Charting in Progress and Clinical Notes
Medicat End User Training Guide (pdf)
Provider Guide Secure Messaging (pdf)
Auto Replace Setup (video)
Secure Message Search (video)
General
I Forgot my Medicat Password what do I do?
