Patient Rights and Responsibilities
Patient Rights:
- Respect and Dignity: You have the right to be treated with respect and dignity.
- Information: You have the right to know about the services provided, your caregivers, and details about your diagnosis, treatment, and prognosis in understandable terms.
- Consent: You must receive all necessary information to consent to procedures or treatments and can seek a second opinion.
- Care Standards: You are entitled to consistent care and to participate in decisions about your health.
- Research Participation: You can choose not to participate in any research aspects of your care.
- Confidentiality: Your medical records are confidential and require written authorization for release, except as required by law.
- Follow-Up Information: You have the right to know about ongoing care needs and any related fees.
- Complaints: You can file complaints about care or service quality with Beth Booth at 828-262-3100.
- Timely Care: You are entitled to timely and empathetic care if you are a victim of abuse or neglect.
Patient Responsibilities
- Provide Information: Offer complete and accurate health information, including medications and allergies.
- Follow Treatment: Adhere to prescribed treatment plans and arrange for transportation and support if needed.
- Directives: Inform your provider about any living wills or medical directives.
- Financial Responsibility: Pay for charges not covered by insurance.
- Respect: Show courtesy to health care staff and other patients.
- Use ID Responsibly: Do not lend your student ID or share your medication with others.
- Appointments: Keep scheduled appointments or cancel/reschedule as needed.
- Stay Informed: Understand your health care needs and available services.
For questions or concerns, contact the Health Director at 828-262-3100.
Page content reviewed: 06/10/2024 kcs
